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Review & Reputation Automation

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Review & Reputation Automation — Win Trust on Autopilot

After every job, our flows request reviews, route unhappy customers for saves, and publish proof to Google, Maps, and your site — lifting rankings, conversions, and close rates.

Problem → Solution

From review droughts to steady 5★ momentum

Typical issues

  • Crews forget to request reviews; no system, no reminders
  • Negative feedback posts publicly with no recovery path
  • GBP (Google Business Profile) is stale, unoptimized
  • No social proof on-site; conversions rely only on ads

Automation flow

  1. Trigger post-job invite by status (invoice paid / job closed)
  2. Ask & remind via SMS + email (3–5 touches, smart timing)
  3. Route unhappy feedback internally; invite happy clients to Google
  4. Publish reviews & badges on-site; post to GBP with UTM tracking
What’s Included

Everything you need for reputation that sells

Post-job invites
SMS/email with job name & crew
Smart reminders
3–5 touches, time windows
Feedback routing
Private recovery form → manager
GBP optimization
Posts, Q&A, products/services
On-site widgets
Badges, carousels, schema
LSA readiness
Google Local Services Ads sync
Tracking & UTM
Click-to-review attribution
Reporting
Velocity, rating, impact on leads
Social Proof

What restoration owners say

Week 1

Set & Invite

Connect CRM/job status, launch invites, enable recovery route.

Week 2

Optimize & Publish

Tune timing, responses, GBP posts; add on-site widgets.

Week 2

Report

Velocity, average rating, and conversion lift vs baseline.

Case study

Storm Cleanup — Charlotte, NC

Review & Reputation Automation + GBP posting → 4.2★ to 4.8★ in 90 days, +36% lead→booked, LSA activation approved.

Integrations
  • CRM: HubSpot / HighLevel (job closed triggers)
  • Review: Google, Facebook, Yelp (deep links + UTM)
  • Automation: n8n webhooks (invite, reminder, routing)
  • Analytics: GA4 + GTM (cta_click, review_click, form_submit)
FAQ

Questions about Review & Reputation Automation

Is this compliant with Google’s review policies?＋
Yes. We request reviews from all customers equally, avoid gating, and link directly to your official profiles.
Can you help respond to reviews?＋
We provide response templates and optional managed responses — positive, neutral, and service-recovery playbooks.
How fast will ratings improve?＋
Velocity rises within weeks; rating averages typically move in 30–90 days depending on volume and baseline.
Free 30-min Audit

Turn every finished job into public proof.

Bring last month’s jobs and profiles. We’ll map the invite cadence, recovery routes, and widgets — then switch on steady 5★ momentum.